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To take care of your BMW, you'll need to make sure that you carry out the regular vehicle checks advised in your Manufacturer's handbook. That includes ensuring:

  • Antifreeze is added to your BMW cooling system. *
  • Petrol and lubricants are topped up between services.
  • Tyres damaged by punctures and accidents are repaired or replaced as soon as possible.
  • The body work and interior are maintained. **
  • Tyre pressures are correct.

If you are returning your BMW to us under a Contract Hire or Select agreement, the following applies:

In determining 'good condition' we apply British Vehicle Rental & Leasing Association (BVRLA) standards. Click here to view the BVRLA Fair Wear and Tear Guide. You can find more information on this in both your BMW Contract Hire agreement or at www.bvrla.co.uk.

* If your BMW suffers frost damage because this isn't done, we might have to charge you for the cost of repairs.
** For Contract Hire and Select customers, you'll be charged for any damage apart from fair wear and tear at the end of your agreement.

If you can't find the answer to your question on our website, click here to submit a query to us or contact BMW Financial Services on 0870 5050 150. Our lines are open 8.00am to 7.00pm Monday to Friday and 9.00am to 5.00pm on Saturdays.